Rhythm Assistant

Features

Everything for your nights

From the first ticket to the thank-you the morning after. In the web portal and the Rhythm Assistant app – your staff can help too.

Sell tickets

Your events appear in the Rhythm Assembly app, where members buy in a couple of taps.

Free or paid

Free entry needs no card payments at all. Paid events can have early bird and general sale, capacities and a limit per order.

Early access

Rhythm Rewards members at higher levels can buy 24 or 48 hours before general sale – a reason for your regulars to keep coming.

Anywhere

Events in any country, with the venue on the map, Uber, travel and hotel links for members.

Guest lists

Add guests, VIPs and artists. If their email matches a member, the ticket goes straight into their app.

Refunds and cancelling

Refund a ticket in a tap, or cancel an event and refund everyone – only your ticket holders are told.

Sales and break-even

Tickets sold, income and refunds for each event, and a break-even tracker against the costs you enter.

Run the door

Your phone is the scanner for smooth and seamless entry. Every ticket is serialised for your security.

Scan and check in

Scan QR codes with your phone’s camera, or type the reference. Made a mistake? Undo it.

Event Monitoring

Who’s inside, who’s expected and who’s still to come, live, with arrivals as they happen.

Premier & Elite

Door sign-up

Newcomers scan your QR poster, join Rhythm Assembly and buy a ticket in their phone’s browser – no app needed on the night. They get reminders to download it afterwards.

Elite

Swarm

Start a Swarm and everyone at your event films the same moment. Every clip carries your logo and hashtags when it’s shared.

Elite

Welcome screen

Open a link on the venue screen and members are greeted by name as they arrive.

Elite

Know your crowd

Build a following that comes back – without ever handling people’s personal details.

Members list

Members who chose to hear from promoters: first name and initial, town, age range and Rewards level. Never emails or phone numbers.

Messages from ticket holders

Members with a ticket can message you privately. Reply from the portal or the app – with unread badges and phone alerts so nothing is missed. Flag a conversation for action.

Direct messages

Send offers to opted-in members, filtered by town, age and Rewards level, with a link to your event.

Premier 1 · Elite 2 a month

After-event feedback

An automatic thank-you and feedback form for everyone who came, and a “we missed you” for those who didn’t – at the time you choose. Results are anonymous.

Elite

Rhythm Rewards

Members earn extra points for hearing from promoters and buying from your messages. You can also welcome Platinum members with their free tickets.

How Rhythm Rewards works for promoters →

Your brand

Your name, everywhere

“Presented by” you on every event and ticket, and your logo in your portal.

Branded QR codes

Your logo in the centre of your tickets’ QR codes – and they still scan reliably.

Premier & Elite

Your webpage

Your own page with your upcoming events and shop – share it anywhere. Elite adds a “Visit our website” button.

Premier & Elite

Your shop

Merch in the app

Sizes, colours, stock and pictures. Members collect at your events or have it posted.

Premier 20 products · Elite unlimited

Postage your way

Post within your own country, overseas, or set your own named option such as “Express” – one price per order.

Premier & Elite

Supplier order sheets

Order sheets emailed to up to 5 suppliers automatically – daily, twice a week or weekly. Suppliers can post straight to members.

Elite

Money

Straight to you

Ticket and shop money goes into your own Stripe account and on to your bank. Setting up Stripe is free – we show you exactly what you’ll need.

Accounts

Income, costs and profit for your financial year – you choose when it starts – as Excel or PDF, ready for your accountant.

Business details, simply

Sole traders start with their name, town and contact details. Companies and charities add their registration number and address – in any country.

Ready when you are

See the plans, from £2.99 a month – or how to get started.

Compare the plans →